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We collect personal information from you when you shop online

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.


The information we collect is:

Your name and address

Email address – so we can email your order confirmations, delivery delays, offers etc.

Please allow 10 days for you request to be updated across all our systems.

Delivery address

Telephone number – we’ll only call if we have a delivery problem or to talk to you about your order

Credit card details – we only ask for these when you place an order

Mobile number – so we can text or call you with details about your orders or where we have a question

We will never pass on your details to third parties for marketing purposes. By submitting data to us or using our websites, you consent to our use of your data in the manner set out in this Privacy Statement.

To see all the information we have about you, and to correct any inaccuracies, please write to the Head office:

GDPR Officer

Boulevard Housewares

21 Dorset Square

London NW1 6QG


We use the latest secure server technology to ensure this information is protected to the highest standards.

We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection.

This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.

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